Friday, 7 May 2010

Brava the customer service woman from Vodaphone

I think I have lost my new mobile phone. Or perhaps I gave it to MWNN to look after when I put up the library display on 19th April. He's now in France so can't help me mount a search for the missing phone. We normally keep in touch by SMS so I really do need it.

My problem is that I switched my old SIM card into the new phone and put the new one into
<---------this old Nokia inherited from The Daughter.

All my calling cards have the old number printed on them and I never activated the new SIM.

The clever Scottish woman at Vodaphone came to my rescue when I phoned this morning. She switched the numbers on the SIM cards so the old phone now uses the number that was in the 'lost' phone.